PROFESSIONAL SUMMARY Dedicated and team-oriented IT professional who will deliver projects with excellence using creativity, enthusiasm and years of solid experience in business analysis and developments * Excellent communication skills and interacting with senior business and IT stakeholders * Talent for quickly learning new tasks * Skilled in evaluating large dataset for quality, accuracy and business impact level for data quality issues * Ability to develop process improvements to enhance overall data quality and standards * Experienced in performing analysis and creating technical specification documents from business requirements. * Deep knowledge of SQL methodologies to support and tune SQL stored procedures. * Proficient in BI analytics reporting tools: SAP Crystal Report, SAP BOE Web, Hyperion / Brio, Microstrategy * Demonstrated focus for customer satisfaction * Agile / iterative methodology experience * Expertise in Entertainment, Insurance, Mortgage, Finance, Automotive, and Credit Bureau industry domains

Highlights:

• Active Server Pages
• Call Center
• CICS
• Interactive Voice Response
• Payment System
• Pc
• Personal Computer
• Protocol
• Voice
• Actuarial