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Pennye B

Customer Service Representative - 11 Years of Experience - Near 37663

Occupation:

Customer Service Representative

Education Level:

Bachelor

Will Relocate:

YES

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Job-specific skills * Trained new employees * Ensured accurate pricing to reduce store shrinkage * Executed opening/closing procedures including accounting and data entry * Handled cash deposits of $5,000-6,000 * Lifted or pulled merchandise or stock as needed * Completed service agreements as required * Ordered parts and/or service * Assigned employees to specific duties * Enforced safety, health and security rules * Assisted with writing Blood Born Pathogen Handbook * Instructed staff on how to handle difficult situations * Initiated staff training * Experience with accounting Communication skills * Demonstrated proficiency with written and verbal communication * Resolved customer complaints efficiently respectfully * Manage stressful situations well

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COMPANY POSITION HELD DATES WORKED

(Confidential) Office Manager, Service Manager 12/2012 - Present
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Highlights:

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