Results driven manager with a focus on building ethical customer service support by implementing processes to improve the overall departmental operations and performance of its employees. Demonstrate detail oriented multitasking with a unique diversity of technical knowledge, strategic business planning, sales support, and coordinating operations. Focus on promoting engineering and sales relationships which have proven to be critical assets in developing a positive work environment with managing people and exceeding company goals and expectations.

COMPANY	POSITION HELD	DATES WORKED
Telular Corporation	(Confidential)	2/2001 - 5/2007

SCHOOL	MAJOR	YEAR	DEGREE
ITT Technicial Institute	Electronics Engineering Technology	2000	Associate Degree

Highlights:

Received 3 significant promotions with-in the 6+ years working for a company focused in fixed wireless segment of the telecommunication industry.

Companies I like:

CDW, Verizon, Qualcomm, Station Casinos, National Instruments, Texas Instruments, Google, Yahoo,

Presentation
Technology Solutions
Sales Support
Leadership

• Customer Support Management
• Program Management
• Account Management

Support in a Lead Program Management role by serving as a liaison and direct contact between the Sales, Engineering, and Operations groups to turn business opportunities into revenues. Achievements include the lead role of creating a Customer Management Database which supports all of the departmental groups within the organization to aid in reducing the cycle times of customer product approvals. The implementation CMD decreased the product approval times by more then 50%.