Description
QUALIFICATIONS SUMMARY Accomplished Business Transformation and Change Management Leader with over 20 years of experience developing structured methodologies and transformational initiatives in alignment with short and long-term business goals for organizations in the public and private sectors. Resourceful and strategic planner who manages solutions to streamline workflow, maximize resources, reduce operating costs, mitigate risk, and resolve disconnects in communications, project management, and training plans to maximize performance. Articulate and respected leader who collaborates with stakeholders and clients while mentoring cross-functional team members to deliver complex process/technology projects on time and budget to ensure the advancement of organizational goals. Areas of Expertise * Change Management * Business Analysis * Meeting Facilitation * Process Optimization * Stakeholder Relations * Business Transformation * Performance Management * Strategic Planning * Risk Management * Root Cause Analysis * Agile Project Management * Requirements Gathering * Team Building & Leadership * Effective Issue Resolution * Communications Strategy
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Organizational Change Management Lead | 1/2016 - Present |
Change Communications Manager | State Of Maryland | 1/2015 - 1/2016 |
Prudential Financial | Change Management And Organizational Effectiveness Leader | 1/2015 - 1/2015 |
Ibm Global Business Services | Assistant Sales Manager | 1/2011 - 1/2015 |
Apple Computer | Senior Change Strategy Consultant | 1/2008 - 1/2010 |
United States Senate | Apple Certified Mobile Technician/Specialist Director Of Transition & Deputy Chief Of Staff | 1/2007 - 1/2011 |