
Description
HIGHLIGHTS OF QUALIFICATIONS * 10+ years exceptional customer satisfaction experience * Excellent analytical and proven solving skills * Ability to address customer needs and add value to the organization in the areas of: Solution Design, System Integration, Project Management and Customer Satisfaction * Fluently bilingual in Urdu/English (speak, read, write) * Proven effective collaboration and communication skills * 10+ years of technical experience providing a portfolio of IT, software and technology services * Ability to ensure that the delivery of advance technologies and solutions is done with a professional, honest and personalized service approach KEY KNOWLEDGE AND SKILLS IBM Storage Products (DS3000, DS4000, DS500, v5K, v7K)

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Ibm | System X Team Lead North India | 12/2000 - 9/2017 |
Siemens Nixdorf Information Systems Ltd. | Customer Support Engineer | 11/1998 - 11/2000 |
It&T Pvt. Ltd. | Customer Supprot Engineer | 7/1998 - 10/1998 |

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