QUALIFICATIONS * Professional Support Engineer with over 20 years' experience at the Microsoft Corporation. * Extensive technical experience in client and server-oriented hardware, software, networking, and end user support * Experience in Tier I & II client support for Microsoft's product applications, Microsoft Exchange mail, OS, and internal software programs * Technology passionate with excellent problem solving, troubleshooting, and customer service skills. Technically in- depth to communicate between technical and non-technical users.

Highlights:

• Servers
• Email
• Microsoft Outlook
• Microsoft Windows
• Network Support
• Networking
• Support
• Virtual Private Network
• Microsoft Windows 7
• PCS