Leadership is paramount! You must constantly Teach, Coach and Guide the employee! Make them part of you!

COMPANY	POSITION HELD	DATES WORKED
Lia Auto Group	(Confidential)	8/2003 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
Stafford Springs High	General	1972	High School/GED Degree

Highlights:

Took an underacheiving service department to #52 in the nation. When I took over they were ranked 985 out of 1,025 nationally. In reality this was not an unusual accomplishment for me.

Companies I like:

Any progressive company that understands the employee is usually not the reason for failure. They are the most important commodity you have!

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Leadership
• Accountability
• Make it happen.

I was responsible and accountable for all facets of success or failure in my service department.