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Katie M

Restaurant Manager - 20 Years of Experience - Near 28214

Occupation:

Restaurant Manager

Location:

Charlotte, NC

Education Level:

Bachelor

Will Relocate:

YES

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Executive Profile My strong points are driving sales and profitability, by surrounding myself with great people who spark innovation and have a passion for flawless execution. Skill Highlights * Expertise in operations and finance * Multi-Unit Manager * Accomplished sales and relationship builder * Cost of Goods and Labor Reduction Core Accomplishments * Voted Rookie DM of the year * Top preforming NRO's * Strategic Budget Planning * Manager Development * Innovative Sales Building Programs * Inventory and Cost of Goods reduction * Developed Internal Audit Teams * Managing and creating Vendor relations Accomplishments * Voted Rookie DM of the year * Top preforming NRO's * Strategic Budget Planning * Manager Development * Innovative Sales Building Programs * Inventory and Cost of Goods reduction * Developed Internal Audit Teams * Managing and creating Vendor relations Maximized GM of the Top NRO opening of 2009 * Managed budgets for all NROs * Hired and Trained all GM level managers * Meet and exceeded sales hurdles * Filled all staffing needs * Created and oversaw budgets and projections * Brought labor and cost metrics in line after the first ninety days of opening profit and minimized loses by putting systems in place * Maintained Guest Survey Index report 3% above company average * Maintained 18% bar mix Created Activity Based Scheduling for all departments Developed seasonal food and beverage roll outs Managed and conducted training for MIT's bartenders servers new hires and ETE's Created strategy and business plans wrote budgets and managed P&L and G&L statements for five restaurants in the Atlanta area. Initiated programs that standardized Manager and General Manager training programs. I also put systems in place that increased our overall customer satisfaction by 12% generated sales increase as well as increased our retention and decreased turnover rate. My area was the top preforming area for the company 2002-2003. I was awarded Supervisor of the Year. I developed the company's first Internal Audit Team. I directed a team of fifteen individuals. My job was to ensure the integrity of the management teams and to create systems for cost and quality control.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Training General Manager 6/2012 - Present
O'charley's Managing Partner 1/2004 - 6/2009
Hops Bar And Grill Area Supervisor 12/2001 - 1/2004
(Confidential) District Manager / - Present
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SCHOOL MAJOR YEAR DEGREE

University of South Carolina Hotel Restaurant Tourism 2001 Bachelor Degree
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Highlights:

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