Summary Thirty-five years of ever increasing responsibility in military aviation/communications operations telecommunications industry and inventory/logistics businesses. Managed start-ups, relocations and outsourced business operations. Operated in domestic and international/multicultural environments. Supervised company, contracted and temporary workers. Active participant/leader in community organizations. Fulfill Oversee 10 employees in the receiving, put away, inventory control, order filling and shipping of T-Mobile cell site radios, antennas and associated material. Operate the customer pick-up center for Chicago market T-Mobile installers and general contractors, and ship material to Saint Louis and other outlying markets. Accept RMA returns of unused, decommissioned, obsolete and damaged material from installers and send to repair facility or prepare for scrapping. Perform daily cycle counting and annual inventory audits for accurate inventory control. more than 3,000 real-time orders daily of self-install kits prepare UPS packages load feeder trailers and upload information to UPS manage WIP (Work in Process) inventory levels and reordering of packaging material. Supervise 25 associates controlling the warehouse inventory of cable set-top boxes modems routers home security devices and associated construction material for Bright House Networks/Charter Spectrum Communications. Receive build pallets and create locations for new stock Manage the flow of new and returned equipment from receipt through screen and clean testing to repair and finished goods Scrap remove locations and dispose of damaged unrepairable and end-of-life stock Perform daily cycle counting to maintain accurate inventory Pick pack and ship 2000 orders daily for delivery using company truck fleet. Supervisor of a start-up set-top box repair operation responsible for interviewing and hiring repair technicians and assistants. Authored work instructions and conducted training for 25 repair associates. Oversaw the repair quality testing and data entry of 200 repairs daily. Maintained and reported repair metrics attendance and key performance indicators to corporate team. Responsible for picking orders backend configuration (programming) of wireless routers access points modems switches and modem cards utilizing distribution center software and network tools Pack boxes print labels and scan orders through Yantra distribution center software program and deliver to shipping.
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