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Angele W

Administrative Services Manager

Occupation:

Administrative Services Manager

Education Level:

Master

Will Relocate:

YES

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Program/Project/Financial Management Analyst * Experienced, dedicated, multi-functional and results-oriented employee providing superb support to management, contract, program and project teams. * Can multitask and have multitasked. * Program/Project control role working in or supporting dynamic and sensitive programs. * Many years of diverse and challenging experiences covering: macroeconomics analysis, budget preparation, project analysis, lending programs, public and corporate financial management, management of development and technical assistance projects as well as executive office administration. * Proficient and good insight into government financial operations, economic statistics collection and compilation by international financial institutions, the U.S. federal agencies and the private sector data providers. * Good knowledge of analytical techniques employed by top practitioners to evaluate financial operations and economic data, have a comprehensive knowledge of all major measures of U.S. economic performance. * Trained in Earned Value Management, methodology and metrics, general understanding of ANSI 748 EVM Standard compliance requirements -have been trained in Deltek COBRA 5-. * Good to excellent interpersonal skills, experience and ability to work independently or in teams. Energetic, comfortable with technology: Microsoft Office (Word, Excel, Power Point, Visio and SharePoint), SAP (User). * Work extremely well in multicultural environment. * Always willing and ready to take on new challenges. * Quickly adapt to most companies' systems, best practices, and enforcement of operations, administrative processes. * HP - ITO Service Delivery ITO Business Services Analyst (DOJ/FBI) March 15 2013 to the present . Supporting DOJ-FBI Account (about 70 staff members). Manage the daily operation of task orders on the DXC backend as well as the onboarding of new employees. Coordinate office operations and procedures in most effective and efficient way while providing excellent relations/support to the Client various divisions. . Establish and maintain relationships with key tactical leaders, Partners and business implementation leads. Assist in overall program and business planning staffing strategy and recruitment. Provide support in program management, schedule management, quality assurance/quality control, change management, reporting, communications, business processes, and adherence to standard processes and operating procedures. * Angèle Whittaker . Manage daily task queues as assigned, meeting posted SLAs . Manage assigned projects to include analysis, reporting, troubleshooting and documentation within the given time frame. . Communicate appropriate and timely status updates of assigned projects. . Make recommendations for process improvements. . Adhere to standard operating procedures, processes and business rules. . Attend meetings for client implementations or other projects as needed. Program Support: . Perform a variety of complex administrative and analytical tasks in support of the Information Assurance Program contract. . Liaise with vendors, other HP Departments and Client. . Put out solicitations for open positions (receive, schedule, participate in candidates interviews) Assist in the process of selection and placement of IT staff at Client's, take care of onboarding matters at HP and some at the Client's site. . Work with the Procurement Department to ensure contingent workers are set in Procurement systems following Global Procurement guidelines. Prepare compliance documentation for inclusion in procurement requests. . Ensure contractors are in other appropriate HP systems and get appropriate training. . Time management: assist with COMPASS (Controlling and Managing Projects and Services System) time reversals/approvals, Cross Applications Time Sheet Web (CATW) matters, reports and more. . Monitor and control time and other expenses against the various tasks in the program and against claims for payment. * Communicate tactical decisions and plan and work to achieve alignment with relevant Field Offices, function, or geography. * Actively participate in projects to ensure that business, function, and geography contractors are included appropriately and ensures that they receive sufficient and timely communications. * Establish processes which are consistent with overall organization objectives. . Participate in the staffing and resources management team for the Homeland Security Segment. . Facilitate the Homeland Security and Defense Community Information Security Meetings. Account Operations Executive Assistant. U.S. Public Sector Department of Homeland Security February 2012 to March 14, 2013 U.S. Government. NASA ACES. November -2011 to February 2012 U.S. Government. Departments of State and Justice. March 2004 to September -2011 * Support Program/Project Manager as required I provided daily direct program management, administrative support and coordination of a complex contract (projects and tasks of the business units) to the Account Executives in the 3 * Angèle Whittaker Departments cited above. These were large operation of multi-year IT services HP with as much as 416 employees in some. I frequently interacted with external customers as well as internal executives. I reviewed analyzed, tracked internal and external documents, updated and maintained some financial systems/documents prepared ad hoc reports, spreadsheets, charts, and graphs maintained and managed office expenses (travel and other expenses as requested). Guided and work with less-experienced colleagues. * Resource management: Contributed to requirements definition and planning activities for program resource activities interacted with program management and human resources during prescreening managed the recruitment of Contingent Workers and the renewals of their contracts, on-boarding and exiting as required. Created and maintained appropriate organizational documentation - Weekly and monthly reports, Monitors timekeeping policies and procedures: time reporting, and deliverable tracking-. I used confidentiality, good judgment, discretion, integrity in this position. * Project Coordination: Scheduling-Created and maintained program and project schedules, co-coordinating with project managers and the client program office to consolidate and maintain an overall program plan. Analyzed and reported on project operational budgets, staffing requirements, resources, and risk.

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