Description
AREAS OF EXPERTISE * IT Strategy Aligned with Business Imperatives * Strategic Business Partner and Consensus Builder * Process Improvement and Cost Containment * M&A Integration * SaaS Process Development * Agile / Scrum Practices * Highly Tenacious Change Agent & Enterprise Builder * Security and Quality * ITIL Operational Modeling * Organization and Staff Development * Technology Architecture Transformation ACCOMPLISHMENTS * Delivered measurable and sustainable improvements in platform availability, security, scalability and cost containment through data center consolidation and the creation of shared services in key areas including PMO, Solutions, Corporate Apps, infrastructure, voice and data communications and IT security. * Transformed legacy technology platforms and architecture by defining innovation strategy, creating architectural council and implementing Agile/Scrum transformed architecture stack from non-modular structure to HTML5, CSS3, Java Script and modular architecture improving NPS and platform performance. * Implemented a product development roadmap process increasing internal/external CSAT scores by creating improved transparency of the product delivery lifecycle for customers and executive leadership, optimal resource alignment and capacity management based on ROI and measured business results. * Reduced corporate technology spend by >10% while increasing revenue through the creation of a portfolio management, prioritization process and KPI dashboard resulting in optimal alignment of capacity to corporate objectives led PMO Governance Council reporting to CEO and centralizing $27M in global technology spend.
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