Description
SUMMARY Telecommunication professional with extensive experience in Project Management, Software Development, QA Testing, New Product Introduction, Customer Support, Product Deployment and technical pre-sales support. Consistently recognized by team members, channel partners and customers as a valued contributor with excellent customer and communication skills. Recognized for tireless work effort and customer use insight to meet customer needs and product acceptance. * Customer Communication and Presentations * Requirements Analysis * Trials and Proof of Concepts * Solution selling of Network and Service Assurance Software and Hardware products to Tier 1 Service Providers and MSOs monitoring Video, Voice and Data OSI L2-7 * Service Activation, Performance Monitoring, Fault Management supporting Y 1564, RFC 2544, Y 1731 * Salesforce utilized for pre/post sales customer information tracking and trouble tickets * Linux System Administration * ESXi, VMWare configurations
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Viavi Solutions | Sales Solution Architect Network Service Assurance | 1/2001 - 1/2017 |
| Delivery And Support Services | Senior Technical Consultant | 1/2001 - 1/2014 |
| Access Data Consulting | Senior Technical Database Consultant | 1/2001 - 1/2001 |
| Csc | Senior Technical Database Consultant | 1/2001 - 1/2001 |
| Proteus Systems | Co Founder And Senior Applications Consultant | 1/2001 - 1/2001 |
Accomplishments
Highlights:
Keywords
