Description
I am an accomplished analytical professional with leadership, vendor relationship building, and training experience. Skilled as a project manager supporting processes and systems redesign in a government regulated environment using Six Sigma principles to achieve best-in-class status with an emphasis on public and employee safety. Proficient with Microsoft Office Suite applications and AS400 applications. * Risk Assessment * Analytical & Quantitative Skills * Strategic Research & Analysis * Regulatory Compliance * Forecasting & Modeling * Six Sigma Training * Financial Planning * Workflow Planning & Logistics * Operations Management * Facilitator & Presenter * Corporate Airline Safety Initiatives * Quality Improvement * Relationship Building * Policy & Procedure Development * Aircraft Planning DATA MANAGEMENT AND ANALYSIS SKILLS: * Oversaw reliability and airworthiness for over $1 billion worth of aircraft and aircraft components, including development and revision processes for each aircraft fleet's maintenance program * Developed and published all monthly and yearly maintenance reliability reports and meeting minutes to comply with Federal Aviation Administration (FAA) oversight requirements * Managed the collection, evaluation, and all analysis of aircraft system and component data used to identify potential issues and to ultimately improve aircraft fleet dispatch reliability * Established new yearly aircraft system and components alert levels utilizing performance standard rates and weighted standard deviation * Organized all aircraft, aircraft system, and component research material and data for FAA compliance * Analyzed corporate travel spend (air, car, hotel) data to provide client solution saving recommendations COMPLIANCE AND QUALITY IMPROVEMENT SKILLS: * Planned and executed several cost reduction initiatives, saving Midwest Airlines over $1 million during first year of implementation and tracking said initiatives * Monitored aircraft and aircraft system performance, analyzed all reliability data, and issued aircraft systems and component alerts for 34 aircraft to mitigate and eliminate delays and safety issues * Administered and managed the FAA Air Transportation Oversight System (ATOS) used to conduct internal departmental audits for the Reliability Department * Built airline maintenance reliability program replicated by other airline reliability departments * Standardized processes to efficiently produce customized travel data business reports for 80+ companies, including 40+ multi-million dollar business travel elite companies * Facilitated and managed the Reliability Control Board and the Continuous Analysis and Surveillance System (CASS) Committee meetings to maintain compliance with FAA mandates * Re-wrote the FAA Approved Aircraft Reliability Program Manual required for civilian aircraft operation * Created the Reliability Department Procedures Manual later adopted as the standard manual format * Managed and implemented aircraft maintenance redesign efforts for the Reliability and Internal Auditing Departments to improve efficiency and prepare for future aircraft fleet expansion * Supervised the auditing and process improvement changes for the Maintenance Programs Department resulting in more efficient technician maintenance practices * Assisted the Omaha Airport Authority (OAA) Police Department in developing a SOP Manual * Developed a maintenance responsibility matrix for Eppley Airfield's tenant lease files * Assisted in the development of the Aircraft Disaster Recovery Training exercises * Designed and implemented audit procedures for the OAA's security keys and identification badges * Served as Ground Security Coordinator for airport passenger security checks at Eppley Airfield Donald J. Circo Cell: 262-721-6755 // donaldcirco@gmail.com INTERNAL AND EXTERNAL CUSTOMER SERVICE SKILLS: * Designed, organized, and facilitated over 100 reliability meetings for management, senior leaders, pilots group, maintenance managers, the FAA, Boeing representatives, and vendors * Facilitated the Midwest Airlines Corporate Airline Safety Committee * Supervised, interviewed, hired, and trained 20+ Reliability Department personnel
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