Description
PROFILE I am actively seeking a position as a Customer Service employee. To achieve a position that will utilize my talents, organizational skills and positive attitude to help others improve their lives. I have a lot to offer your organization, including over twenty years of professional customer service skills, with a strong sales background. I have strong communication skills either in person on the phone or with written correspondence. I enjoy working independently or with a group setting goals and taking personal initiative. I have experience in a multitude of areas which would be a great asset to your culture. My record is one of solid accomplishments and increasing levels of responsibility. SKILLS SUMMARY u Outstanding Customer u Outside Billing u MS office Service Preparation u Adobe PDF u Organizational Skills u Reconcile Financial u Cashier u Database Management Accounts u Extensive phone room u Report Preparation background u Accounting/Bookkeeping Professional Related Experience CLIENT SERVICES u Excellent communication skills, listening and assessing needs while providing outstanding service u Able to confidently handle clients and provide solutions u Able to manage people who may need extra/special attention u Respectful of clients privacy and needs OFFICE AND T ECHNICAL u Responsible Opening and closing office procedures u Handling intricate payments for clients with deadlines u Able to input data and comprehend computer systems u Able to explain and train others to understand correct procedures PERSONAL AND SELF-MANAGEMENT u Thrive on challenging tasks in high pressure office environment. u Highly organized and dedicated with positive attitude and team building u Excellent written and oral interpersonal communication skills. u Perform multiple tasks under pressure and consistently meet deadlines
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Aaa | Members Services Travel Agent | 1/2003 - 1/2013 |
Fly Cheap | Telephone Sales Representative | 1/1999 - 1/2003 |