SEP * Project Manager for launch of jetBlue's new trueBlue (JB rewards program) portal and back-end loyalty redemption system * Responsible for verifying/accepting changes (look, feel, branding) of the main jetblue.com portal in addition to the extensive changes in the trueblue portions of the site * Manage acceptance/validation of branded content (copy, graphics, wireframes) from third parties and integrate into * Manage jb development and all QA / UAT testing (including functional, integration and UAT testing of offshore/third party deliverables * Manage development of the outsourced (hosted ASP model) redemption engine, the LMS (Loyalty Management System) (offshore developed) * Managing all database migrations to new LMS, all deployment through QA, staging and production/operations * Interface with all business users (loyalty marketing, revenue management, booking engine business groups) * Responsible for all integrations to third parties (e.g. Hertz, Points.com other rewards/redemption partners / SSOs/redirects etc.) * Analyze and define hardware and network infrastructure (QA/Staging/Prod) and integration of whole into project plans * Responsible for all project plans, functional requirements, systems requirements documentation, managing Risk/Issues lists * Advisory capacity in terms of data and system (code) architecture * Responsible for all infrastructure design changes and subsequent deployment, testing (inc. compliance with all security policies etc.) is a renewable energy project consulting company based in Delaware and Germany. Primarily involved in developing solar photo-voltaic energy generation systems (PV farms/plants). Developed processes best practices for US business development including building extensive financial modeling tools Developed process best practice for US project management (General Contractor for PV construction projects). * Deployed MOSS (Sharepoint) system for above and linked to German partner MOSS data. * Initiated and closed new US business on three PV systems in South Florida and a large 500kWp PPA (power purchase agreement) PV system in Central Florida. Reporting to the Corporate SVP Responsibility for development and support of multiple web sites (including major travel -i.e. all major US airlines- and hospitality industry partner branded sites) for a major provider of loyalty / frequency based reward programs for the restaurant industry. (Review www.rewardsnetwork.com, also, go to all major US carrier web- sites and look for "dining rewards" programs - e.g. American Airlines, United Airlines, Delta Airlines, Continental Airlines etc.) * Migrated to new (ajax driven) websites for all partners. * Developed new "bonus marketing program" software (web and back-office side) to increase take/revenue from partner merchants - increased revenue by $1.5M per month. * Developed new "Contract Central", workflow oriented internal applications system to allow better risk analysis/ROI on dining credits purchase based contracts. * Full responsibility for a team of 28+ in-house developers and three offshore groups totaling 20+ developers and content management operations personnel. * Development and content management covering technologies from AS/400 to LOB multi-tier, Java based internal and external (internet web site), and including Informatica data warehouse / BI group. * Applications areas are: credit card processing, real-time, WEB based member and merchant (restaurant) portals. Databases contain 16+ million members and tens of thousands of merchant details. * Highly operational (rapid reaction) IT environment with multiple, concurrent development and operational (marketing/finance program driven) projects. * Offshore groups are highly leveraged to supply "follow-the-sun" development and content provisioning/QA services. * As part of senior leadership, developed a full suite on-line training content with web-based LMS (Skillsoft or equivalent) to developer and Project Management training for software engineering teams . Vice President, Offshore Development and Operations Global Initiatives responsible for the rapid growth of Offshore software development and call center/back-office processing and the establishment of global 'best practice' operations for an offshore 'captive' organization. Responsible for internal 'BusDev' - a sales type activity within all of ADP's various operating entities to act as consulting entity to promote ADP's global capabilities and ROIs. 'Client' development with 'C'-level and GM level senior ADP executives. * Established an India based PMO with team and developed processes tools (a proprietary MS SharePoint based portfolio management tool as well as others) and techniques to facilitate effective management across multiple internal customer/stakeholder groups. (Metrics 'dashboards' developed automated and used to 'drive' additional efficiencies from each global process). * Successfully increased development capability over two years by increasing 50 developers to 300 -achieving a cost savings (future cost avoidance) of over $6M and increased project delivery success. * Successfully launched call-center and back-office operations over two years achieving 700+ offshore service associates a cost-avoidance of $14M. and substantially increased customer/client sat. numbers along with extended time operation. Responsible for overseas infrastructure and technology implementation including advanced high capacity data and voice (all VoIP) networks. Responsible for US-side (supporting) technology and operations (required system integration of Mainframes / Servers / Terminal Services('Citrix') Responsible for security (gained ISO security certification) Established DR/BC process (including augmenting US-side capability through automated BIA (business impact analysis) process. Established 'warm-seat' BC centers (local in city remote alternate city under development). Responsible for CMM certification (lvl 5 attained). * Development project are mix of 50/50 Open Source (including J2EE Ent. Ed.) and MS (.NET) environment Responsible for internal/external compliance (SarbOx HIPAA etc. Over a period of three years developed a broad range of on-line training content with web-based proprietary and cots LMS (Skillsoft) to provide training and on-going skill development for IT Developers and IT enabled back-office and call center teams.

Highlights:

Companies I like:

1955

• Project Management
• Project Manager
• Integrate
• Java Programming Language
• Management
• Microsoft .Net
• Oracle
• Active Server Pages
• Amazon Web Services
• Data Warehouse