Description
Self-motivated, high energy, and detail oriented individual with 6+ years management experience in the foodservice industry, seeking to leverage my leadership skills, my ability to multitask, work well under pressure, and demonstrate a caring and compassionate attitude with a focus on excellent customer service, to bring a solid foundation of health maintenance and wellness promotion to a position in the healthcare industry. Epic Kosher Catering West Bloomfield, MI Catering Sales and Event Coordinator 01/2016- Present * Responsible for daily operations of organization including: working directly with customers to bring their event concept to reality, create detailed event plans, food, décor, and coordinate contracting of outside professionals, * Maintained an organized, efficient, and friendly team atmosphere amongst staff members, inculcating motivation, accountability and "ownership" reward systems to ensure optimal guest experience at our events. * Identify, analyze, and resolved operational challenges, as well as unexpected problems that arise in the office and offsite at events, while demonstrating a strong commitment to exceptional customer service. * Developed and implemented operational standards and procedures to ensure highest level customer experience, efficiency, presentation, service, and staffing levels at events. * Maintained and developed workflows and reports for proprietary event management software system. * Created sales and marketing strategies and worked with design team to develop marketing materials to maintain current and drive future business. * Ensures organization is in compliance with industry regulatory requirements including: safety, OSHA, DOH and Serve Safe state and federal guidelines.