Description
Professional Summary: * Cumulative record of working in IT industry impacting operational initiatives in various professional roles. * Talent for optimizing technical processes and delivering measurable improvements with UNIX, Windows operating systems. * Proven ability to work independently and along with a team proficient providing support with hardware/software issues. * Thrive in fast-paced, multifaceted arena with challenges and continual growth successfully complete complex projects. Areas of Expertise: * Strong Communications * Project Management * Troubleshooting & Resolution * Team Lead * Supervise Call Flow * Diverse Systems Optimization * Software Installs & Configuration
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