SUMMARY * * Dynamic customer service professional experienced in both call-center and retail store settings. Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Build and maintain enduring customer relationships to boost sales and generate repeat business. Demonstrates excellent interpersonal skills, high level of confidentiality, and fashionable, polished and representative quality style. SPECIALIZED SKILLS * Extensive experience in customer service, sales training, and management * Broad knowledge of the Brazilian and Latin fashion industry as well as current American and European fashion trends * Experience in helping clients discover their unique fashion styles and constructing wardrobes and outfits that best work for their body type in personal and professional settings * Vast knowledge of managing clothing inventory, ordering, sales and pricing * Knowledgeable about various sales and data systems

Highlights:

• Customer Service
• Quality
• Training
• Networking
• Billing
• Management
• Sales
• Inventory
• Benefits
• English Language