Career Summary Enthusiastic, energetic and self-motivated Claims (Fire/Auto) Professional with extensive public service and financial management experience. Caring, empathetic leader that personalizes each customer interaction to resolve their concerns. Committed to the success of the organization and team members at all levels. Persuasive, reliable leader with demonstrated ability to efficiently handle complex issues and major responsibilities. With excellent people skills, works effectively with management and internal/external customers. Willingness to assist team members acting as a peer mentor and "Subject- Matter-Expert." Utilizes exceptional interpersonal communication skills to resolve difficulties. Ability to listen attentively, determine alternatives and implement positive solutions.

Highlights:

• Customer Service
• customer service skills
• Management
• Scheduling
• Communication Skills
• Financial
• Financial Management
• People Skills
• group health benefits
• group benefits associate