Description
Decommission of existing physical server with drive shares * Transfer data to new File Server hosted in virtual environment. * Approach: * Managed all project phases: initiation to closing * Managed stakeholder expectations and Risks * Provided status reports in "Monthly Executive Overview" meetings with Senior Management. * Team Size: 10 - Server specialists, Department Managers, Management team * Budget: $ 170,000 * Result: * Delivered project to time and specifications without incurring costs * Provided valuable input to lessons learned documentation to be added to Organization's process assets Nš 4 Sales Team Hardware Refresh Project 04 Months 12/2015 - 03/2016 * Role: Project Implementation/Support New Hardware Rollout and Windows 8.1 upgrade for Sales Team members across Canada * Approach: * Provided SME inputs during initiation and planning phases * implemented assigned work package (s) from approved Work breakdown structure (WBS) * Provided post deployment support after project completion. * Provided status reports in "Monthly Executive Overview" meetings with Senior Management. * Team Size: 18 - Onsite support specialists across Canada, Management team and Corporate personnel * Budget: $650,000 (estimated) * Result: * Successfully deployed 81+ new laptops to Sales team members ahead of project deadline * Completed upgrades to windows 8.1 from Win XP and Win 7 in deployment process. Other Responsibilities: * Managed daily incident tickets opened through Remedy by Sysco Edmonton associates, confirming correct priority and handling escalations where required. * Managed all hardware tracking and hardware refresh cycles for the OpCo * Handled hot spare deployment requests. * Identified improvement opportunities communicating these to relevant IT support groups Systems Administrator. October 2014 - January 2015 Avant Garde Technology Inc. Edmonton, Alberta Project Related: Nš 3 Network Upgrade Project 02 Months 12/2014 - 01/2015 * Role: Project Implementation/Support Upgrade and configure Client's (Revcon Oilfield constructors) Network and Server equipment at remote site * Provide post deployment support services * Approach: * Provided SME inputs during initiation and planning phases * implemented assigned work package (s) from approved Work breakdown structure (WBS) * Provided post deployment support services after project completion. * Managed vendors and stakeholder expectations * Team Size: 10 - Onsite and remote technical specialists, * Budget: $150,000 (estimated) * Result: * Completed implementation and post deployment support services within project timeline * Completed configurations to specifications and documented improvement in network/server performance Other Responsibilities: * Provided support and maintenance of Windows servers (2003, 2008 & 2012) and desktop (Windows 7 and 8) systems for multiple clients * Worked with vendors, analysts and other stakeholders in implementing changes and resolving problems * Managed daily incident tickets opened through Support platform and provided remote and onsite assistance to clients Hardware Deployment Tech. (Contractor) August 2014 - October 2014 Brains II Canada, Inc. Edmonton, Alberta Project Related: Nš 2 Data Center Upgrade Project 03 Months 08/2014 - 10/2014 * Role: Project Implementation/Support POS, Server (Windows Server 2003, 2012) and Network refresh for multiple branches of retail client (Rexall) across Edmonton and other cities in Alberta * Provide post deployment support services * Approach: * implemented assigned work package (s) from approved Work breakdown structure (WBS) * Provided up-to-date reports on installations, challenges, and pending issues * Provided post deployment support services after project completion * Assisted with resource scheduling * Identified and managed project risks and issues, to ensure that delivery was not negatively impacted * Managed stakeholder (client) expectations * Provided input for Project closing phase (lessons learned) * Oversaw client acceptance of key deliverables involving scope and other specifications * Team Size: 45 - remote technical specialists, Corporate Project resources, Client's IT resources * Budget: $10,000,000 (estimated) * Result: * Completed implementation and post deployment support services within project timeline * Successful post deployment tests and performance monitoring * Customer satisfaction and sign-off IT Manager May 2012 - October 2012 Setup company's IT infrastructure from ground up at new office site * Approach: * Managed Project Delivery including: Initiation, Planning, Execution, Monitoring and Controlling, and Closing processes * Provided SME input and implemented assigned work packages * Team Size: 12 - Onsite technical specialists & Department members. * Budget: $50,000 * Result: * Completed on time, under budget and to specifications and agreed level of quality. * Cost savings in procurement and professional services Other Responsibilities: * Managed IT Team: recruiting, training, mentoring and appraising. * Led the deployment of COTS applications company-wide * Managed vendor relationships, and provided timely support after project transitioned to operations. * Eliminated 40% of system downtime weekly by implementing a cost-effective DC/AC inverter system * Handled all escalated issues with regard to IT infrastructure and Business processes. Previous Non-Project, IT Related Experience: IT Consultant/Server Administrator (Contractor) May 2015 - June 2015 Norseman Group Ltd. Edmonton, Alberta Technical Services Representative May 2013 - August 2014 Constant C Technology Group Winnipeg, Manitoba Configuration Management Technical Consultant (Contractor) January 2013 - May 2013 Great-West Life Assurance Company Winnipeg, Manitoba Business Development Manager May 2011 - April 2012 GTS-Infotel Nigeria Limited Lagos, Nigeria Senior Systems Administrator August 2006 - March 2010 Troyka Holdings Limited (Insight) Lagos, Nigeria Consultant /Developer (Knowledge Mgt. Unit) October 2005 - July, 2006 InfoGraphics Nigeria Limited Lagos, Nigeria
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Troyka Holdings Limited (Quadrant Company) | Project Related | 5/2012 - 8/2012 |
Accomplishments
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