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MICHEL M

System Engineer

Occupation:

System Engineer

Education Level:

Master

Will Relocate:

YES

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SUMMARY OF QUALIFICATION * Experienced in executive engagements with customer from technical to C-Level. * Designs and implements performance improvement programs in telecommunications. * Plays a leadership role developing and implementing strategies for major companies to achieve superior competitive position. * Designer of Creative multi-vendor solutions, based on customer needs and industry best practices * +17 years of experience in the Telecom industry leading transformation: CRM, resource/service inventory, big data/data migration, product catalog, product management, activation, discovery and reconciliation, billing, mediation, network modeling, service orchestration, order management, rating, etc. Long term engagement Led a strategic consulting effort to map the customer's systemic environment, identify synergies, gaps, key issues and improvement points because the GVT Telecom acquisition * Lead big data implementation project to churn reduction. * I designed the solution considered disruptive by the customer and the solution was chosen to guide the construction of the RFP for the OSS/BSS consolidation initiative for 2017 * The solution includes: CRM, Self Service Portal, Product Catalog, Order Management, Rating Billing, Service Orchestration, Resource Inventory, Integration with Sales Force and other legacy system, Virtualized Access, etc. as a senior solution architect. Member of the delivery team for the OSS transformation project: service and resource inventory discovery and reconciliation service order management product catalog. Architecture Stream Leader: convinced the customer to change project scope and adopt a low risk path based only on inventory and proposed new design of phases to facilitate the time to market and workaround third part commercial issues. * Leader of the Change Request Stream. Prospecting and supporting Sales identifying and capturing opportunities: Terceros Technical Orders etc. Republic) Responsible for Responsible for Activator Regression Testing the requirements and modelling of the triple play fiber to a FTTH\GPON network for Granite

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