cash flow, customer service, and documentation. Create business opportunities to increase revenue, adjust business modules to reduce logistic and operational costs, build strong teams to win competition, and enhance overall performance of the agency. * Logistic, Transportation, Equipment Control and Supply Chain Management - Developed and customized integrated logistics solutions such as cargo tracking, cargo consolidation, warehousing, trucking, etc., in shipping agency to meet customers' needs and add value for customers. This initiative he l ped company to increase its market share and revenue. Developed and successfully implemented a "street move" initiative to reduce transportation costs on empty equipment . Created and developed a special incentive to customers to Gadi Shvarzman (757) 618-5215 2 encourage them to return empty equipment faster. This incentive reduced a stock of empty equipment by 35% and reduced a "non-moved" time of empty equipment from 150 days in average to 35 days (reduction of almost 75%). * Financial Management - Developed and executed yearly budget for all reporting functions of Zim Venezuela. Prepared and guided Zim Venezuela finance department through annual audits. Created new tactics to improve demurrage/detention collection and increased rates on local collection charges. Built collection teams and developed collection tactics. increased local collection of agency and improved financial results/net profits. * Business Development - Developed and executed variety business development strategies to increase existing market share of Zim Venezuela and form new service agreements with more diversified and profitable customers (private cargo receivers vs. government). Enhanced existing CRM system to provide added value to customers. Developed a special incentive program to loyal VIP customers. Restructured edited and customized existing services to meet customers' needs to provide customers with better coverage and reduced transit time. * Feeder Operations and Management - Led and managed Caribbean feeder operations. Negotiated slot and swap charter agreements with various shipping lines. Created business opportunities for feeder services and reduced operational margins. * Labor Union Contracts - Led contract development and contract negotiations with local labor unions to ensure harmony with the workforce. Employee Management - Led trained and coached the team of 250 employees of Zim Venezuela. Managed such employee performance issues as performance evaluations discipline and grievances. * Logistics and Operations - Improved logistic and operations processes and visibility through launching relevant performance metrics. Established data management and data analysis to identify existing problems and implement corrective and preventive measures to mitigate risk improve performance and reduce costs. Developed and executed leadership strategy by reducing non-move full and empty containers turnaround time of equipment and increasing accuracy of logistics reports. Modified existing logistics module to improve efficiency and reduce logistics costs.

Highlights:

• Management
• Logistics
• Planning
• Security
• Strategic Planning
• Transportation
• Documentation
• Financial
• Financial Management
• HR