ACCOMPLISHMENTS LEADERSHIP & TEAM BUILDING Insufficient management resources jeopardized project delivery. Researched existing capabilities, identified gaps, assembled resource map, established KPIs, trained staff, coordinated workflows, initiated weekly compliance meetings and championed performance standards. Completed 4-year project 12 months early saved client $100K. STRATEGIC PLANNING & IMPLEMENTATION Progressive project delays led to inflated costs and endangered completion. Evaluated tactical roadmap, mapped process, solicited executive feedback, developed corporative initiatives, trained internal client resource teams and established weekly reporting standard. Reduced IT licensing costs by 500K achieved $1.5M annual cost savings. IT OPERATIONS & PROJECT MANAGEMENT Lack of funding and formalized processes impeded IT performance. Analyzed existing performance metrics, sourced input from executive suite, formulated business SOPs, collaborated with vendors to formulate new event correlation model, pinpointed growth KPIs and automated incident ticketing. Reduced exception handling by 29%, in 2 months. WEB & APPLICATION DEVELOPMENT Excessive support costs necessitated software replacement. Investigated expenses reports, discovered primary cost drivers, authored service catalog, outlined service integration, streamlined vendor collaboration and redefined procurement KPIs with respect to agile and lean initiatives. Achieved $5M cost savings over a 12-month period. TECHNOLOGY & SYSTEMS INTEGRATION Absence of data collection and analytics prohibited decision making. Reviewed historical data, determined root cause, created infrastructure development roadmap, championed data science decision-making model, optimized revenue opportunities and improved security. Grew revenue by $750K over 12 months projected $5M in 3 years.

Highlights:

Companies I like:

Accenture, Amazon, Shepheard Center

• Architect
• Asset Management
• Benefits
• Management
• Pre-Sales Support
• Request for Proposal
• RFP Development
• Support
• Application Development
• Information Technology