I am a self motivated individual. extremely results driven. highly competitive. excellent communication skills-can establish and develop good rapport quickly with clients. outgoing -managed over 120 employees in one unit. Won numerous regional/divisional awards 2000-2003, 2005, 2008,2009,2011,2012 highest net profit %. 2000-2005, 2008-2013 highest net dollars as well as top line sales. Management leadership award in 2002, 2004-2011. Best reduction of turnover % in the region 2012. Consistently won awards for customer service 2005-2014. Maintained as well as increased profitability during soft sale years by extreme expense management. 2013-2015 Top 5% of company to have comparison sales increase! WORK EXPERIENCE Store Manager October 2005 - present Kohl's Georgetown, Kentucky Retail Overseeing all facets of a 15 million retail store. Associate development hiring inventory control, all aspects of customer service and customer rapport sales and payroll budgeting profit and loss analytics community involvement through fundraising and volunteering . Held all sales and profit forecasts during a difficult retail year when total corporation failed to meet projections. Made profit EVERY year for 13 years. Best inventory awards -shrink less than .01 and maintained under .73 over the last 13years. Promoted 5 assistant managers to store manager roles Developed 13 hourly managers to salary members of management Developed and mentored 28 associates to supervisors Community involvement - fundraising and volunteering for kids non profit associations. Taught business acumen to middle schools students. Partnered with local businesses to increase sales . Largest partner was Toyota factory College recruitment - discussed potential careers with college students for intern programs General Manager July 1996 - October 2005 Wal-Mart State: Kentucky Retail General manager -All aspects of day to day operations of 20 million dollar unit. Emphasising on increasing sales and net profit-bottom line. Controlling expenses, customer relations, creatively gaining new business, development of 120 employees, accounting, invoicing, inventory control, freight flow and liability management. Developed and mentored 8 Assistant managers to Store manager roles . Developed 17 hourly supervisors to salaries members of management. 15 hourly associates to supervisors. Won store of the year 2nd year in role Held comp increases in a cannibalized market when projected to have a 10-12% decrease but corporation.
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