Description
SUMMARY Behavioral Change Management consultant with over 17-years' experience implementing complex organizational change projects for clients. Possess keen ability to craft business oriented end-to-end solutions by the development and delivery of customized processes based on proven change management methodologies. Extensive expertise in applying technical curricula to impact assessments, stakeholder analysis, engagement strategies, communication plans and global implementation roadmaps and rollout activities incorporating adult learning methodologies to mitigate organizational and business risks throughout the projects. * Managed global project rollout with internal focal points on five continents with structured and targeted communication plan incorporating training workshops designed to achieve project and business unit objectives worth $6.5MM to the bottom line * Developed and deployed global change management plan specifically designed to introduce and address organizational benefits to different corporate cultures and varied business units working with cross-functional teams. * With strong organizational assessment experience and creative leadership ability coupled with decision-making and facilitating team building skills, I am self-motivated with extensive international experience implementing change management initiatives for global IT projects such as CRM as well as process oriented solutions in preparing the end-user community for successful transformations. * Facilitation: working with CM frameworks and project Managers, Stakeholders at all levels of the organization specializing in Executive level consensus down to end-user proficiency methodologies. * Approval of measurement tools for metric analysis for sustainable results and tracking. * Certifications include Project Management (PMP) U of H, Meyers Briggs and ICS-Connect Organizational Stakeholder Assessment, Chevron's CPDEP for Change Management Methodology, Prosci Change Management and ADKAR model, Kirkpatrick/Phillips model of ROI data collection and analysis and am fluent in Microsoft office products as well as Sharepoint.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Advisor | 1/2010 - Present |
University Of Houston | Adjunct Professor Leadership Certification Management And Executive Presentation Skills Courses | 10/2003 - 6/2010 |
Wood Mackenzie Inc. | Product Specialist Consultant North America | 1/2002 - 1/2003 |
Suma Partners Inc. | Change Management Consultant | 6/1994 - 1/2002 |
Bci Training Systems | Lead Trainer | 2/1988 - 1/2002 |