Professional Summary: Current Organization : PTS Systems and Solutions Pvt Ltd Client: Renom Energy Services LLP * Troubleshooting of PC hardware and OS. * Planning & maintenance of local area network. * Installation, configuration and troubleshooting of Software. * Manage infrastructure team of 6 members and 7 developers for SAP development * Configuration of network and/or standalone printers. * Planning for Datacenter. * Remote troubleshooting of server using (RDP) * Planning, Implementation and configuration of Domain Controller on Server 2012. * Creation and Delegation of OU's, Users, Computers, Groups and manage. * Ensuring all software purchased licensing is recorded and maintained. * Creating of Group Policies and assigning the same as per process requirement. * Configuring Backup policies. * Checking event logs and troubleshooting if required. * Maintenance of Web application. * Implementation of SAP Business One server * Basic of SAP troubleshooting server and client * Implementation, Configuration & Maintenance of McAfee EPO and Symantec Endpoint. * Threat analysis, configuration of policies (Application and device control, firewall, GUP), schedule reports & maintain licenses of Antivirus server. * Installation of AV on client system and updating on daily basis. * Implementation, Configuration & Maintenance of Seqrite Terminator UTM. * Creating Annual IT budget and share with management. * Creating purchase requisitions for IT hardware/software. * Creating and managing firewall policies and configuring VPN. * Administration and Migration of Email server to Office 365 cloud. * Create and delete, Reset passwords for User Mailbox in Office 365. * Develop preventive maintenance procedures to avoid system failures Organization : SS Technologies Client : Genpact India Limited * Installation and troubleshooting of Windows OS (Win XP, Win Vista, Win7) * Installing and configuring computer hardware, software, network, printers and scanners engaged in planning and undertaking scheduled maintenance upgrades * Installation and Upgradation of Antivirus * Providing support to end user's systems including laptops, desktops, Mobile devices and applications. * Create and delete, Reset passwords for AD users and User Mailbox
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