Description
Summary of Qualifications Skilled in building excellent rapport with clients and team members. Able to see big picture, delegate effectively and motivate team members to achieve on-time project completion Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolves concerns and improves efficiency Excellent administrative, oral and written communications skills Cost management skills Attentive, active and possess ability to decide the priorities for meeting timely deadlines Multi-tasker Skills/Certifications: "https://www.thebalance.com/project-management-certification-2221460" Project Management Professional (PMP), Certified through Project Management Institute (PMI), 2017 IQ Telcom: Project Manager 2014 - 2017 Project Manager for Wire-line Audit and Optimization teams with the business objective of cost reduction Managed and allocated resources and project objectives/timelines Worked directly with customers to develop project scope, timelines, deliverables Ensured that projects are cost effective and profitable Developed ongoing customer relationships through varied service offerings Successful project management of telecom audit and optimization projects for Enterprise clients Executive level reporting on all project deliverables Management of analysts and provisioning teams for ongoing change management programs Analyze internal project costs and revenue streams GIGGLES PLEASE PROMOTIONS Owner/Operator 2005 - current Small business owner successfully managing a diverse client base including non-profits and enterprise business Directed the planning, design, production and delivery of various product categories Specialization in managing multiple complex projects with the ability to prioritize workloads and meet deadlines * Marketing Campaigns for Boy Scouts of America, LifeLinx/Catapult, AT&T, American Medical Associates, church groups, hair salons, auto shops, insurance agencies and many academic disciplines and sporting venues * Work closely with clients to develop marketing and advertising promotions as requested Established and maintained vendor relations to ensure best pricing for clients * Established methods and procedures for ordering and billing to ensure proper production scheduling, time lines, order accuracy and delivery PARTNER COMMUNICATIONS * Consultant 2002 * Conducted feasibility study regarding migration of Partner Communications customer base from wholesale-type products to Unbundled Network Elements-Recombined Service (UNE-RS) * Identified and defined the strategic and operational requirements necessary for defined project Developed various pricing models/assisted in evaluating the value of product migration * SOUTHERN NEW ENGLAND TELECOMMUNICATIONS COMPANY, New Haven CT Consultant 2000 - 2001 * Key member of specialized team successfully obtaining an Operations Support Systems Certification for the CT-Department of Public Utility Control * Identified project scope which analyzed, enhanced and modified end-to-end systems, processes and personnel to maximize efficiency and accuracy of the Unbundled Network Elements product line * Performed wholesale market analysis of Connecticut Environment to ensure company's ability to meet network facility demands to the locally competitive marketplace * Member of various teams to ensure compliance of Federal Communications Commission metrics measurements Product/Project Manager - Network and IT 1995 - 1999 * Designed processes, system flows and procedures to support ordering, provisioning, maintenance and billing of Unbundled Network product line * Negotiated with multiple Certified Local Exchange Carriers on product development, product availability, process flows and business rules in the Connecticut environment. * Prepared and documented logic diagrams, flow charts, program descriptions, programming and test data * Managed multiple product life cycles by: developing forecasts and objectives, evaluating product performance, overseeing product quality and managing ongoing vendor relationships as a member of the FTA Implementation Team * Non-Profit Experience Director of Publicity 2003 - 2008 - GNH Warriors President, Secretary, Treasurer and VP 2001 - 2016 varying positions - Parent Teacher Organizations Committee Member 2001 - 2002 - DAY (Drug Awareness for Youth) President, VP, Fundraising VP 2012 - 2016 varying positions - Guilford Hockey Booster Club
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