SUMMARY PMP certified with extensive experience in management, project management, leadership, change management and process improvement. Passion for creating and leading departments that help organizations identify, prioritize, initiate, manage and track critical projects. Successful in deploying and managing various project and program groups - from deploying complex telecommunications sites across North America to network enablement projects in HIPAA and Sarbanes-Oxley environments to developing sustainable business processes. Strong track record of collaboration and creating effective partnerships across organizational lines. Analytical and process-oriented experience working at both the strategic and tactical levels of an initiative. Known for listening, being trustworthy and a supportive leader of people. AREAS OF EXPERTISE Project Management * Project Management Office * Collaborative Leadership * Change Management * Process Improvement * Management * Team Building * Business Quality Assurance * Creativity