Description
Profile I have been a support professional for over 35 years. In that time, I have been a field technician as well as a second level desk support professional. I have mostly worked in startup environments, working to build and strengthen those organization. I am considered a mentor to newer members of the team, guiding them and helping them to become productive more quickly. Loyal and dedicated, I have worked over 8 years at several firms. I am well liked and respected by peers, customers, and management, with many performance reviews with mostly 5 ratings over the years. Career Summary Position Held Company Period L2 Technical support Panzura 11/2014 - 8/2017 Sr Technical support Bluearc / HDS 7/2006 - 10/2014 Sr Technical support Isilon 7/2004 - 7/2006
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