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Michele A

Application Support

Occupation:

Application Support

Education Level:

Associate

Will Relocate:

YES

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SUMMARY: Detail orientated, hardworking, dedicated Professional with over 25 years of Health Care experience with FACETS, AMISYS 3000, AMISYS Advanced configuration and testing, troubleshooting Claims, 10 years of building products and benefits, and 5 years configuring pricing which includes 3 years of NetworX . Demonstrated strengths include strong analytical skills and complex problem solving capabilities: Works well with internal and external customers. Highly experienced in benefits and pricing for Medicaid, Medicare, HMO. POS and hybrid products Assumes responsibility for providing the highest level of quality and response to members and customers. Recognized as a 'Subject Matter Expert' by the Claims and Customer Service Department.

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COMPANY POSITION HELD DATES WORKED

Care Source Configuration Analyst Remote 6/2016 - 10/2017
Qual Choice Senior Facets Benefit Configuration Consultant Remote 9/2015 - 10/2015
Amerigroup (Consultant) 3/2014 - 6/2015
Cdphp (Consultant) 7/2013 - 2/2014
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