Description
Provided consultancy expertise in 36 countries for Fortune 500 companies specializing in communications integration and collaboration engagements. Selected by McKinsey PWC and Capgemini to provide consultancy expertise for technical innovation projects analyzing and improving customer lifetime value. Contracted by the United States Space and Naval Warfare Systems Command (SPAWAR) to consult validate and manage several complete life-cycle technology replacement projects in the South Pacific. * Founded successful technology consulting company providing tools and professional services to bridge gap between strategic innovation and technical delivery within the contact center industry.
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