Description
Extensive experience in Store Management Merchandising Operations and Floor Management consistently assuming increased responsibilities * Strong leadership and motivational skills proven ability to quickly build rapport establish trust train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives Recognized for professionalism positive mental attitude commitment to excellence and demonstrated ability to communicate and interact with senior management associates and customers Summary of Qualifications * 15 plus years extensive retail management experience * Set up and successfully opened new store as the store manager * Analyze and organize all area of operations, instituting plans to support business goals * Monitor and resolve any service issues * Develop and manage customer relations to maximize service satisfaction, promote goodwill and generate repeat business that contributes to sales growth * Motivate staff to achieve performance goals and ensure productive department operations * Effectively supervised up to 100 associates including assistant managers * District Training Manager of Store Managers and Assistant Managers for 9 years * Selected for 1 year training/grooming program (out of group of 1300 individuals)

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Luxury Vacation Rentals | Owner/Operator | 10/2013 - 10/2013 |
Kmart | Store Manager | 9/1989 - 9/2013 |

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