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Danielle T

Self motivated, detail orientated and organized

Occupation:

Help Desk Specialist

Location:

Gorham, KS

Education Level:

Associate

Will Relocate:

No

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To obtain a challenging career that fuly utilizes my skills and background in Logisitics, Computer Information Systems and/or Telecommunications. Self motivated professional with great communication skills. Hardworking likes a challenge and committed to giving the best of myself in evrything I do.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 12/2007 - Present
Cox Cumminications (Confidential) 1/2007 - 12/2007
WebMD Health Services (Confidential) 3/1999 - 12/2006
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SCHOOL MAJOR YEAR DEGREE

Sage JCA AAS Applied Science/Computer Information Systems 1999 Associate Degree
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Highlights:

2007 – Present, Northrop Grumman, Field Tech I/Logistics/Facilities

Companies I like:

Government, Symantec, Lockheed, Northrup Grumman

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? Technical support to customer with loss of phone services ? Assist customer with accessing internet thru trouble shooting network connections and internet option settings ? Provided technical support for customer with digital cable service issue ? Trouble shooting for my company’s proprietary software, WebMD Practice Services ? Responsible for setting up new Unix, Aix and Windows/Windows NT operating systems ? Loaded 3rd party software like Lone-tar Backup, Veritas/Backup Exec, Tiny Term, Symantec PC Anywhere and Double vision Software ? Performed Unix and Dos commands ? Daily use of Avaya and Kronos Software ? Input and update daily information in company database, Citrix Server ? Ran special computer program for special International shipments ? Provided help desk support for the college ? Proficient in Microsoft application such as Word, Excel, PowerPoint and Access
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