Description
PROFESSIONAL SUMMARY: * Professional with over 10+ years of Experience in IT Field which includes Senior Break-fix Support, Deployment, Computer installation, supporting for the End users and Work stations, Network issues, etc., * Extensive support of Break fix on Desktops, laptops, Tablets Etc.., experience includes replace computer components, including keyboards, RAM, hard drives, CPUs, motherboards and other computer parts. * Troubleshoots, analyzes and repairs computer problems such as desktop computers, laptops and various components, peripherals and devices. * Troubleshoot PC's hardware, network, printing issues, and replacing hardware on PCs. * Providing customer break fix support for designated equipment, such as printers and both desktop and laptop computers. * Performs various installations and operating system configuration for network PCs * Repaired/Upgraded laptop's memory, hard drives, view screens and keyboards. (Dell, HP and IBM) * Administers and monitors performance of LAN/WAN network using remote connection tools. * Break-fixed, repaired, serviced, and replaced parts, boards, and equipment for desktops and laptop.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Field Service Technician | 10/2017 - Present |
| Four Seasons Group Llc | Lead Hardware Technician | 1/2007 - 1/2017 |
| Cablevision | Technical Support Representative Ii | 10/2006 - 7/2008 |
Accomplishments
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