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marlene b

Customer Service Manager

Occupation:

Customer Service Manager

Education Level:

Some College Units Completed

Will Relocate:

YES

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Experience Summary * Always obtained promotions & welcomed additional responsibilities * Microsoft -Word, Excel, Outlook and PowerPoint * ERP knowledge - Sage 100 Premium ERP (formerly MAS 200 SQL) * EDI/transaction manager/commerce hub/starship/shipping easy/Big Commerce (e-commerce)/Worldwide Express-LTL * A/R and A/P financial reporting * SMARTLogix real time fuel management solutions logistic software * Implement best performance benchmarks and apply best practice * Work cohesively with owners, operations, logistics, sales and controllers * National/Global business scope knowledge * Restructure and train total receivable departments: utililizing training from behavior modification, emotional intelligence and various continual educational workshops.

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