SKILLS SUMMARY More than 23 years of experience in Network Administration, IT management, and Security. Strong background in Implementation, delivery, Network design and support documentation. Solutions-focused, team oriented with broad-based experience and hands-on skill in the successful implementation of highly effective client-server networks and the cost-effective management of innovative customer and technical support strategies. Proven ability to successfully analyze an organization's critical support requirements identifies deficiencies and potential opportunities, and developed innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support.