Summary A+ Certified professional with extensive experience in IT support from upgrading and repairing PC's to upgrading and managing Windows LANs operations. Solid experience in leadership roles and organizational skills. Experienced with operating systems from Windows 95 through Windows Vista. * Designed and implemented network infrastructure for new location. * Implemented and maintained daily backups using Veritas Backup Exec. * Installed, managed and performed troubleshooting on Cisco VOIP Phone system. * Supported Sales, Accounting and production departments on Made2Manage and all Microsoft Office Applications. * Performed purchasing for IT and corporate manufacturing needs.

Highlights:

• HP
• Local Area Network
• Management
• Networking
• Telecommunications
• Active Directory
• Microsoft Active Directory
• Apple MacIntosh
• Applications
• Desktop Computer