I want to make a positive impact with the people I work with. I enjoy solving problems and providing business analytical support. I am detail oriented and document each facet of my job that is not already documented. I have always been a very curious person and enjoy learning new technology and new ways with existing technology tools at work to help solve problems. I have in-depth knowledge with Enterprise level administration tools including Active Directory management, SCCM, SDM and Zen Desk help desk ticket systems, RDP, VPN, VNC, Citrix and VMware. Configuring Layers and supporting desktops in VMWare, SharePoint Content Management, hardware, software and network diagnostics for resolving problems, Microsoft office suite including in depth knowledge in Microsoft Access, Visio and Microsoft Projects. Creation and management of databases both online and local databases, relational database development in Access 15 years, Concordance, Summation Blaze, Lotus Notes and Alpha Software Database systems development 5 years. I have a working knowledge in: IP Phone Technology (VOIP), Supporting Apple products, I have the ability and energy to work on multiple concurrent Projects switching focus as the needs arise. a position that will provide me the opportunity to continue to learn, and make a positive impact with co-workers and customers I assist. assist an organization in realizing their business goals.

Highlights:

• Connectivity
• Insurance
• Job Control Language
• Local Area Network
• Microsoft Word
• Network Support
• Networking
• Networking Environment
• SAS
• Support