Accomplished Operations Account Manager & Analyst with a proven ability to drive process improvement accountability and consistency. Have managed multiple accounts with a 24 hour turnaround on deliverables to ensure customer satisfaction and maximize sales. Outgoing and detail-oriented I am proficient at building and maintaining professional relationships. Have a Bachelor's Degree in Management. Areas of Expertise Research and analytical thinking skills Excellent work ethic Self-motivation * Ability to work under pressure Time management Account management Process development

Highlights:

• Billing
• Quality Assurance
• Test
• Complaints
• Marketing Management
• Support
• Account Management
• Account Manager
• Management
• Process Improvement