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Tamara T

Director of Information Technology and Project Management

Occupation:

Project Manager

Location:

Portland, ME

Education Level:

Bachelor

Will Relocate:

YES

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CAREER SUMMARY & ACCOMPLISHMENTS Martin's Point Health care, Portland, Me Director of Application Development and Portfolio Management 2012 to 2017 Worked with business executives on business strategy and goals to support an enhanced and profitable business model. Developed and managed the IT teams that supported the projects and applications. Increased satisfaction of applications, reduced production issues, and decreased maintenance through Agile project methodology. * Implemented the athena application, supporting 80 providers caring for over 80,000 patients at 7 health care centers including a successful conversion of over 9 million lines of data and integration with 17 external health care business entities on-time and below budget. * Improved timely project delivery, achieved an 8% budget reduction and a 4-point increase from 83 to 87% in employee satisfaction through development of critical metrics. * Achieved buy-in for an integration platform to reduce development hours through integration reusability and API capabilities. * Delivered 17% savings in a multi-million dollar technology contract through product consolidation and negotiation as well as additional savings in other critical vendor contracts. * Drove customer value and removed waste by implementing lean processes. * Achieved 100% on the Great Places to Work satisfaction benchmark consecutive years. * Supported a new care model that lowers costs and improves quality of care to Martin's Point Medicare members. Interim Vice President (2015 to 2016) Asked to serve as interim Vice President overseeing all areas of Information Technology for Martins Point, while the organization performed a search for a CIO. * Reduced a $10 million dollar technology budget by 8%. * Partnered with senior leadership to drive the development of a 2020 strategy towards profitable lines of business. * Led, with an external partner, a technology assessment to define the technology path forward in support of Martin's Point 2020 strategy. * Aligned IT department with internal business partners to support technology initiatives that delivered the highest degree of benefit. Tamara Thomas, CSM * thomastamara@gwi.net J. Jill Inc., Quincy, Ma and Tilton, NH Director of Application Development and Project Leadership 2009 to 2012 Built, managed and led a team of twenty plus IT professionals in support of J. Jill's 40+ applications. Worked with internal leaders to define and deliver enhanced technology solutions. * Led a $5.9 million transition of thirty-five J. Jill application projects from Talbot's systems within a ten-month timeframe, two months ahead of schedule resulting in $1.5 million in savings. Delivered CRM applications in support of a superior and seamless customer service experience. * Achieved PCI compliance within one year of the Talbots transition. * Created processes, standards, and tools to support systems development at J. Jill. ACCOMPLISHMENTS Martin's Point Health care, Portland, Me Director of Application Development and Portfolio Management 2012 to 2017 Worked with business executives on business strategy and goals to support an enhanced and profitable business model. Developed and managed the IT teams that supported the projects and applications. Increased satisfaction of applications, reduced production issues, and decreased maintenance through Agile project methodology. * Implemented the athena application, supporting 80 providers caring for over 80,000 patients at 7 health care centers including a successful conversion of over 9 million lines of data and integration with 17 external health care business entities on-time and below budget. * Improved timely project delivery, achieved an 8% budget reduction and a 4-point increase from 83 to 87% in employee satisfaction through development of critical metrics. * Achieved buy-in for an integration platform to reduce development hours through integration reusability and API capabilities. * Delivered 17% savings in a multi-million dollar technology contract through product consolidation and negotiation as well as additional savings in other critical vendor contracts. * Drove customer value and removed waste by implementing lean processes. * Achieved 100% on the Great Places to Work satisfaction benchmark consecutive years. * Supported a new care model that lowers costs and improves quality of care to Martin's Point Medicare members. Interim Vice President (2015 to 2016) Asked to serve as interim Vice President overseeing all areas of Information Technology for Martins Point, while the organization performed a search for a CIO. * Reduced a $10 million dollar technology budget by 8%. * Partnered with senior leadership to drive the development of a 2020 strategy towards profitable lines of business. * Led, with an external partner, a technology assessment to define the technology path forward in support of Martin's Point 2020 strategy. * Aligned IT department with internal business partners to support technology initiatives that delivered the highest degree of benefit. Tamara Thomas, CSM * thomastamara@gwi.net J. Jill Inc., Quincy, Ma and Tilton, NH Director of Application Development and Project Leadership 2009 to 2012 Built, managed and led a team of twenty plus IT professionals in support of J. Jill's 40+ applications. Worked with internal leaders to define and deliver enhanced technology solutions. * Led a $5.9 million transition of thirty-five J. Jill application projects from Talbot's systems within a ten-month timeframe, two months ahead of schedule resulting in $1.5 million in savings. Delivered CRM applications in support of a superior and seamless customer service experience. * Achieved PCI compliance within one year of the Talbots transition. * Created processes, standards, and tools to support systems development at J. Jill.

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