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Robert M

Assistant Director

Occupation:

Assistant Director

Education Level:

Bachelor

Will Relocate:

YES

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Accomplishments Successful cost reducing negotiations with international, national, and regional vendors to include 8% cost reduction with UPS, 12% cost reduction with FedEx, 20% cost reduction with Verizon, 10% cost reduction with Panalpina, 10% cost reductions with The Scale People, Kenworth, and Webex. Implemented a successful Quality Assurance Department by establishing scheduled quarterly meetings, project and task tracking, document control, and formalized the corrective and preventative active (CAPA) protocol. Developed, authored, and deployed an internal audit program with quantitative and qualitative metrics to track and communicate success rates to both executives and supervisors. Researched, developed, programed, and deployed an online training classroom program to train employees' companywide effectively and efficiently. This program support 300+ employees in 50 locations across eight states reduced 20% of classroom hours leading to significant gains in productivity. Published multiple prerecorded trainings, training presentations, training materials, training standards, and training certifications for multiple federal, state, and local regulatory requirements, for ERP system upgrade, department requirements and customer requests. Related Skill Set * ERP Implementation * Safety Training Programs * OSHA, DOT, FDA, FMCSA, HMS * Safety / Risk Management * Material Resource Planning * Hazardous Materials * Operational / Staff Training * Accident / Safety Investigations * Claims Management * Auditing * Documentation / Record Keeping * Substance Abuse Prevention * Corrective Action Plans * Performance Metrics * Process Improvement / Cost Reduction

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