SUMMARY OF QUALIFICATIONS Efficient, Customer Service Professional with combined experience totaling over five years. Extensive experience coordinating and overseeing daily objectives and activities serving as a customer service representative and team trainer with several known establishments. Excellent organizational skills and problem-solving abilities with proven success in resolving customer concerns. Direct sales experience, able to build and manage customer relationships, excellent oral communication skills, detail oriented, and able to multitask. Worked both independently and within a team while complying with corporate and regulatory procedures. Ensured proper portioning, quality control, food waste management, and keeping an accurate account of store merchandise and store cleanliness. Proficient with Excel, Word, PowerPoint, Windows 95/98/NT/XP/7/8/10, Internet Explorer/ Google Chrome, Acrobat Reader, Office, Adobe Photoshop. ACCOMPLISHMENTS * Employee of the month for 6 consecutive months as a cashier prior to being promoted. * Met monthly sales goals for 25 months straight and 27 additional months within a 54-month time frame.

Highlights:

• Customer Service
• Complaints
• Food Service
• Management
• Payroll
• Retail
• Scheduling
• Adobe
• Adobe Acrobat
• Adobe Acrobat Reader