Occupation:Customer Service Manager |
Location:Roslindale, MA |
Education Level:High School/GED |
Will Relocate:YES |
Description
To secure a full time position utilizing my abilities developed through experiences and the opportunity for professional growth.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | (Confidential) | 12/1997 - Present |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Mass Bay Community College | General Studies | 2008 | Associate Degree |
Newman Prep | Diploma | 1997 | High School/GED Degree |
Accomplishments
Job Skills
Keywords
Responsibilities
Retail Service Manager March 2002-Present
? Assist vice president with daily decisions and functions of the credit union branches.
? Order office supplies.
? Assist call center representatives with incoming phone calls.
? Train new tellers and member service representatives.
? Assist head teller with decision pertaining to teller services.
? Monitor office attendance.
? Make up monthly schedule.
? Conduct monthly meetings.
? Attend Postal Visits for new membership.
? Attend Postal Orientations for new membership.
? Order new ATM and Debit Master Money Cards.
? Work with the comptroller to file charge backs for Master Card.
? Complete monthly board reports.