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Janis R

Retail Service Manager

Occupation:

Customer Service Manager

Location:

Roslindale, MA

Education Level:

High School/GED

Will Relocate:

YES

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To secure a full time position utilizing my abilities developed through experiences and the opportunity for professional growth.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 12/1997 - Present
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SCHOOL MAJOR YEAR DEGREE

Mass Bay Community College General Studies 2008 Associate Degree
Newman Prep Diploma 1997 High School/GED Degree
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Retail Service Manager March 2002-Present ? Assist vice president with daily decisions and functions of the credit union branches. ? Order office supplies. ? Assist call center representatives with incoming phone calls. ? Train new tellers and member service representatives. ? Assist head teller with decision pertaining to teller services. ? Monitor office attendance. ? Make up monthly schedule. ? Conduct monthly meetings. ? Attend Postal Visits for new membership. ? Attend Postal Orientations for new membership. ? Order new ATM and Debit Master Money Cards. ? Work with the comptroller to file charge backs for Master Card. ? Complete monthly board reports.
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