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Catherine K

Manager - 20 Years of Experience - Near 01075

Occupation:

Manager

Location:

South Hadley, MA

Education Level:

Master

Will Relocate:

YES

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SUMMARY: Motivated Retail Management professional with a proven history in team leadership, training and development initiatives. Known to encourage the development of cross- departmental collaboration in order to achieve company goals and provide excellent customer service. Delivered Lowes Home Improvement. excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands and maintain plan-o-gram integrity Directed and supervised employees engaged in sales inventory-taking and reconciling cash receipts. Determined staff promotions and demotions and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Set and monitored best practices in all business areas. Managed revenue cycle to ensure long term business stability. Facilitated interdepartmental communication to drive productivity initiatives. Devised successful strategies to increase market share and bottom-line profits. responsible for forecasting demand reporting and buying trading goods. Worked closely with merchandising operations inventory and receiving teams to manage the buy of highly perishable product. Detailed Forecasting and Purchasing/Sales Management are an integral part of the position. responsible for the profitable procurement and timely delivery of products for assigned lines. Provides supply chain/inventory management for promotionally active categories and corresponding financial accountabilities. Procures product in accordance with all policies and procedures established by the company Obtain best possible product costs quality and service at all times. Develop and maintain good working relationships with vendors store operations distribution center and division office personnel.

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