Summary I have extensive experience writing and editing policies, procedures, and end-user materials such as user guides and job aids, online help, wiki pages. I'm familiar with software development life cycle (SDLC), Agile development environment, requirements gathering and analysis, project management documents for disaster recovery, governance, risk, security, and business intelligence, etc. I can write about anything. has taken me into diverse industries such as banking mortgage correspondent lending entertainment utilities fitness manufacturing and others. I analyze operations procedures and business processes interview stakeholders and subject matter experts and figure out how things work then turn that into something clean clear and useful. I can also spell.

Highlights:

• Technical Writing
• Management
• Security
• Agile
• Applications
• Confluence
• Documentation
• Quality Assurance
• Software
• Test