in a high profile financial services organization. change Enacts without hesitation takes solid leadership strategic planning consulting and implementation. Customer Care Regulatory Compliance Growth Opportunities Cost Evaluation and Savings Business Process Outsourcing Employee Development Best requirements. Directed print vendors on required letter changes and conducted testing ensure compliance with technical requirements. lead responsible for 3 existing and 2 startup vendor call center operations including establishment of training plans quality standards performance expectations and results pre and launch of Ally brand Bank and corporate name change.

Highlights:

• Accounts Payable
• Accounts Receivable
• Management
• Outsourcing
• Risk Management
• Risk Management Activities
• Vendor Management
• Accounting
• Accounting Functions
• Call Center