CAREER SUMMARY Highly self motivated PMP - Certified Project Management Professional with extensive experience in IT Software Development Lifecycle (SDLC) and Hardware Implementation Life Cycle, with a proven track record of achieving service level deliverables while maintaining the highest levels of Customer Satisfaction. Demonstrated competencies include: * ETE and Application specific Project Management experience in the Telecommunications Industry. * IT Project/Program Management for business-critical software development, hardware upgrades, and 3rd party vendor solutions, - delivered on time, within budget, with customer expectations met or exceeded. * Followed the Software Development Lifecycle (SDLC) using both Waterfall and Agile Methodologies * Managed Cross Functional Teaming and Relationship Building * Project Change Management, Crisis Management, Risk Management and Problem Resolution * Root Cause Analysis, Statistical Process Controls, Process Analysis, and Process Improvement * Executive level communications and project status reporting * SEI CCM Level 3 Process conformance and monitoring, Quality Process Management * Develop and manage project plans, schedules, budget and forecast, SOW requirements providing status reports, managing scope, identifying working risk, issues, and project resource utilization, * Excellent Communication Skills

Highlights:

• agile
• Waterfall
• SDLC
• ITIL
• Management
• Program Management
• Project Management
• Project Manager
• Software
• Voice