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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Engineer - 20 Years of Experience - Near 28117

Summary Over twenty years engineering experience and managing engineering design teams. Recent emphasis in combined cycle power plant design, and pollution abatement, Engineering manager for teams designing power piping for various fossil power plants. Particular expertise in piping and mechanical design, Plant Layout, Specification creation, and integration of plant design functions.

Tags: Power, Engineering, Mechanical, Plant Design, Layout, General Arrangement, Isometric, Pump, Process, IBM

Graphic Design - 20 Years of Experience - Near 06095

I’m a problem-solver; I fix things. I make things better. I envision change and take the initiative to make it happen. I have 20+ years’ experience in advertising, health care management, manufacturing, and finance, creating value in a variety of business settings.

Tags: Word, PowerPoint, Excel, InDesign, Illustrator, Investment, Charts and graphs, Connecticut

Datawarehouse Designer - 15 Years of Experience

To obtain a position where I can build data driven solutions from designing the ETL process, data warehouse development and maintenance, data modeling, to BI architecture.

Tags: Infrastructure, Software Development, Business Intelligence, Change Management, Data Modeling, MSSQL, PostgreSQL, Statistical Analysis, Firebird, R, Javascript

Software Engineer

PROFESSIONAL SUMMARY Summary Over 12+ years of expertise across Server, Networking and Storage Technologies in roles from Test Professional Technical Lead to Test Engineering . * Hands on experience of SDLC and industry standard validation practices * Experience with embedded processors, multi-pathing, SAN, Linux/Unix, and protocol analyzers/jammer * Hands on SAN Performance using Medusa, FIO and IOMeter ( IOPS, Throughput and IO latency) * Excellent knowledge of test Infrastructure and analy...

Ideal Companies: Dell, HPE, EMC, NetApp, Apple, VMware, Cisco, Veritas, Hitachi
Tags: Firmware, Novell Netware, Automation, Fibre Channel, Intelligent Call Management, Manual Testing, Nic, Protocol, Test, Test Cases

Administrative Services Manager


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