Description
HIGHLIGHTS OF QUALIFICATIONS * Excellent verbal and written communication skills * Strong customer service problem resolution and satisfaction based on customer surveys and feedback * Certified Professional Coder with knowledge of ICD-10, CPT and HCPCS codes * Demonstrated knowledge of Medical Terminology, Anatomy and Physiology * Proficient in billing, coding, policy guidelines, reimbursement and HIPPA guidelines * Excellent knowledge of Medicare, Medicaid, Managed Care and various other insurances * Extensive knowledge of creating and maintaining claim Edits/rules * Demonstrated experience in QCI concept tools and techniques * Audited claims for major contractors * Served as account manager for major accounts Experienced with working lean processes and root cause analysis * Used charge data tools: Charge Capture Audit, Salesforce & Knowledge source * Maintained productivity standards based on ability to analyze and interpret large and complex data sets * Strong understanding of the impact Charge Quality and Control has on Revenue Cycle management and financial performance
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Nthrive Inc. | Charge & Revenue Integrity Analyst | 1/2011 - 1/2017 |
Ihealth Technologies | Medical Policy Research Analyst | 1/2008 - 1/2011 |
Prg Schultz International | Business Analyst | 1/2005 - 1/2008 |
Msi Consulting | Healthcare Consultant | 1/2004 - 1/2005 |
Home Medical Oxygen Service Inc. | Office Manager | 1/2004 - 1/2004 |
Physician Homecare Services Inc. | Intake Manager | 1/2004 - 1/2004 |
Medical Place Inc. | Claims/Customer Service Representative | 1/2004 - 1/2004 |