Description
Humble Customer Sevice Rep. with high standards of quality, presentation, and communication for customers.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Exel Direct | (Confidential) | 7/2005 - 7/2007 |
| Quest Diagnostics | (Confidential) | 2/2003 - 6/2005 |
| Blockbuster Distribution | (Confidential) | 5/2002 - 12/2002 |
| Earthlink Internet | (Confidential) | 11/2000 - 3/2001 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| North Texas job Corps | Advanced Computer Operations | 2002 | Trade School Degree |
| Sunset | Diploma | 1998 | High School/GED Degree |
Accomplishments
Highlights:
Produced High Quality Customer Support - Tended to the Needs of External Clients and while Managing the Front Desk. Data Entry - using AS400 Systems (Rumba & iDirect), NxTier, and Microsoft Exel spreadsheets. Dispatch - Transmitted Directions and Vital Customer Information to Drivers by use of Nextel Phones. Routing - Used Mapsco, Mapquest, and Various References to Create the Most Efficient Route for Delivery Drivers.Companies I like:
City of Dallas, Methodist Hospital, Bank of America, Wachovia, Texas Instraments, Dallas Morning News
Job Skills
Keywords
Responsibilities
Managed accounts within external clients and internal clients.
Strengthened communication between interdepartment employees.
